What is better Boomtown or Gigya? It’s a good idea to use our scoring system to help you get a general idea which Customer Support Software product is will work better for your company. For overall product quality, Boomtown attained 8.0 points, while Gigya earned 7.5 points. At the same time, for user satisfaction, Boomtown scored N/A%, while Gigya scored 97%.
Specifics of their characteristics, tools, supported platforms, customer support, and more are given below to help you get a more accurate analysis. Don’t forget to purchase only the tools that you need so as not to waste money for features that you won’t be using.
In the event you need to quickly identify the optimal according to our experts we advise you try out these services: .
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
Every time you select a app that you believe will be an actual asset for your business you shouldn’t simply pay attention to what reviewers have to say about it. In many cases individual experience with the solution may be different, depending on your own preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for each software to give you an immediate overview of how actual users of Boomtown and Gigya rate their contact with the service. Our system is based on complex analysis of product appearances on other websites, social networks as well as blogs, so you are going to receive a complete and reliable landscape of what other people think about each service. In this case Boomtown got a total satisfaction rating at N/A% while for Gigya 97% of users say they had a positive experience with it.
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