What is better RealtimeBoard or ScreenConnect? Getting the proper Collaboration Software product is as easy as evaluating the solid and poor characteristics and terms offered by RealtimeBoard and ScreenConnect. Here it's also possible to match their all round scores: 8.8 for RealtimeBoard vs. 9.0 for ScreenConnect. Or you can verify their general user satisfaction rating, 95% for RealtimeBoard vs. 96% for ScreenConnect.
We suggest that you take some time to analyze their differences and determine which one is the better choice for your organization. Likewise, keep in mind to consider your company’s or industry’s special situation, for example, a multilingual app for a global staff or a mobile platform to help you work away from your office.
We realize that not all people have enough time to examine a large number of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the category are: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as crucial as useful features and user support quality are pricing options offered by RealtimeBoard and ScreenConnect. Even though pricing should not be the sole element it’s without a doubt an important thing to think about. You should count on a flexible pricing plan that can be adjusted to your company size and easily scaled up when your business grows. Be sure that you don’t choose plans that have extra functionalities that you won’t use and always try to get in touch with the vendor directly as enterprises can often benefit from discounts. You should also give a chance to a free trial or demo of each solution to spend at least some time using it. It’s a helpful experience that doesn’t ask you to spend any money and gives you a solid overview of what it feels like to work with RealtimeBoard and ScreenConnect.
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