What is better Qualtrics CX or Velaro? Finding the right Customer Support Software product is as easy as contrasting the good and low functions and terms offered by Qualtrics CX and Velaro. Here it's also possible to match their overall scores: 9.1 for Qualtrics CX vs. 8.7 for Velaro. Or you can check their general user satisfaction rating, 100% for Qualtrics CX vs. 91% for Velaro.
We suggest that you take some time to study their specific functions and figure out which one is the better alternative for your business. What’s more remember to consider your company’s or industry’s special circumstances, for example, a multilingual app for a global staff or a mobile platform to help you work in the field.
Those of you who want to save some time or need a Customer Experience Management Software advice from our team may want to try out these top choices for the current year: Alchemer, Smartlook, Zendesk.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
The services analyzed on this page are only a small sample of our entire Customer Support Software category and you should remember that there might be better options out there. If you would like to ensure you make the wisest choice for your company we definitely urge you to test more solutions first. You may also want to study our top 10 Customer Support Software list to see which software are in the current year the highest-ranking ones and dominate the market.
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