What is better Qualtrics CX or Smaply? The ideal Customer Experience Management Software is a product that can handle your company’s unique requirements. It is possible to find which choice is best suited for your company if you compare several products before you decide which one is the best.
For instance, Qualtrics CX and Smaply are scored at 9.1 and 7.7, respectively, for total quality and performance. Likewise, Qualtrics CX and Smaply have a user satisfaction rating of 100% and 100%, respectively, which reveals the general response they get from customers. Better yet, reach put to a current client of the software and ask for their comments about the application in question.
At this time, the most significant services in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Contact No.
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
Both Qualtrics CX and Smaply were evaluated by a group of reliable SaaS experts who prepared a detailed analysis of all crucial elements of each solution. Their ultimate score was prepared by means of unique SmartScore model that provides an individual partial score to each factor including: main functionalities, client support, mobile support, security, client satisfaction and media presence. Here at FinancesOnline we are aware that useful features are not the only aspect essential to a company so we make an effort to pay attention to all facets of a software prior to giving it a final score.
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