Qualtrics CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Feedback
- Customized Dashboard
- Role-Based Dashboard
- Closed-Loop Follow Up
- Surveys
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT)
- Customer Effort Score (CES)
- 100+ Question Types
- Open Text Response
- Open API
- Dashboard Hierarchy
- Ticketing
- Technology-Supported Workflows
- Automated Respondent Management
- Statistical Analysis
- Text Analysis
- Key Driver Analysis
- Predictive Analytics
- Machine Learning
Pricing Info
Pricing Info
The pricing information of Qualtrics Customer Experience is only available on a quote request.
Integrations
Integrations
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
- Salesforce
- Tableau
- Marketo
- Workday
- Slack
- Adobe Analytics
- Adobe Launch
- Freshdesk
- Zendesk
- Hubspot
- Zapier
- ServiceNow
- Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Company Email
support@qualtrics.com
Contact No.
Company's Address
2250 N. University Pkwy,
48-C, Provo, 84604
USA
Qualtrics CX Comparisons
Popular Qualtrics CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customers can rate and comment on emails from you
- Detailed API
- Detailed statistics on ratings
- Integration with help-desk systems
- Redirecting to arbitrary website after rating
- Simple customization of rating page
Pricing Info
Nicereply offers three plans and a 30-day free trial on all accounts:
Mini
- $49/month
- 100 ratings received
Start
- $99/month
- 250 ratings received
Grow
- $199/month
- 1000 ratings received
Business
- $299/month
- 2500 ratings received
Integrations
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
- A unique ticket ID in ticket URL
- It has unique identifiers for agents, e.g. jack-daniels or 348592
- It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Nicereply Comparisons
Popular Nicereply Alternatives
All the data, information and statistics that we presented in this comparison were collected from official vendor websites, advertising content available online, real-life experience from real clients as well as our personal everyday use of each solution by an expert. We put a lot of effort to thoroughly examine each solution, so we not only examine it ourselves, but we also compare our observations with views of other members from the B2B community.
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