Zendesk Chat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Chart of Accounts Development
- Reconciliations
- Accounts Receivables/Payable Management
- Oversee Bookkeeping
- Payroll Processing
- Payroll Obligations
- Internal/External Analysis
- Ratio Analysis
- KPI (Key performance indicator) Analysis
- PESTEL Analysis
- SWOT Analysis
- Real Time Processing Solutions
- Data Conversion
- QuickBooks Data Utilities
- Data Rebuild and Verify
- Data Cleansing
Pricing Info
Pricing Info
Depending on the type of services you’ve chosen, QB Techs offers four enterprise pricing packages to consider. Give the details a look, and select the best option for your business:
Bookkeeping Services – $49.95/hour
- Casting/Posting/Importing of Transactions
- Categorization or Classification into Respective Accounts
- Checking, Credit Card, Paypal and Other Liability accounts.
- Monthly Reconciliation Reports
- Invoicing/Billing
- Aging analysis
- Data Analysis
- Financial Reporting
- Preparation of Monthly, Quarterly, and Yearly Financial Statements
Payroll Services – $99.95/hour
- Commission Reports
- Timesheets
- Wages and Salaries Statements (Employee Wise, Department Wise),
- Bonus and all other benefits statements.
- Pay Slip and Pay Checks
- Leave Encashment
- Vacations and Sick Leave Tracking
- Determination of the Payroll Taxes Withheld (Liability)
- All IRS Obligation like Form W2, W3 and 940.
- 401K, Medical Insurance and other deductions from the employees’ Paychecks.
- Workers Compensation Reporting
- All required obligations towards your independent contractors
Financial Analysis – $49.95/hour
- Internal/External Analysis:
- Ratio Analysis,
- KPI (Key performance indicator) Analysis
- PESTEL Analysis
- SWOT Analysis
- Determination of the Overall Objectives, Mission and Vision of an idea
QuickBooks Solutions – $599.95
- QuickBooks Setup and Training
- Data Integration (QuickBooks and 3rd part apps for different industries.
- Complete AP/AR and Reconciliation Solutions through applications where necessary.
- Real Time Processing Solutions
- Data Conversion
- QuickBooks Data Utilities
- Data Rebuild and Verify
- Data Cleansing
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QB Techs helps you choose the best possible accounting automation software suitable for your business model. They provide 24/7 technical support for QuickBooks.
Company Email
Contact No.
Company's Address
1968 S. Coast HWY #564
Laguna Beach, CA 92651
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Appearance customization
- Chat client (that customers use)
- Chat agent console / use of instant messengers (IM)
- Proactive chats & Triggers
- Offline mode
- Shortcuts / canned messages
- Create chat protocols
- Tracking & live analytics
- Internationalization
Pricing Info
Zendesk offers Chat as an add-on if purchasing support only, but they also come included in the Zendesk Suite.
Zendesk Support
Foundational Support Only –Starting at $19/month
Plans for Everyone
Suite Team – $49/agent/month (billed annually)
- Industry-leading ticketing system
- Messaging across web, mobile and social
- Email, voice, SMS, and live chat support
- Help center – SINGLE
- Easy-to-set up automations & workflows
- AI-powered automated answers – UP TO 50
- Unified agent workspace
- Routing based on agent status and capacity
- Reporting and analytics – PREBUILT
- Data and file storage – STANDARD
- 1,000+ apps and integrations – PREBUILT
- Robust APIs – STANDARD RATE LIMIT
- Online support from the Zendesk team
- Onboarding and adoption guidance
Suite Growth –$79/agent/month (billed annually)
- All Suite Team features, plus:
- Multilingual content
- CSAT surveys
- Custom reports & dashboard
Suite Professional – $99/agent/month (billed annually)
- All Suite Growth features, plus:
- Live agent activity dashboard – VIEWABLE
- Integrated community forums
- Private conversation threads
- Customizable and shareable dashboards
- Advanced voice capabilities
- Data Location Options
- HIPAA compliance
- Events Connector for Amazon Web Services
Plans for Enterprises
Suite Enterprise – $150/agent/month (billed annually)
- All the core elements needed for excellent customer support, plus
- Custom team roles and permissions
- Advanced knowledge management
- Customizable agent workspaces
- Customizable branding for web conversations
- Light access licenses – UP TO 1000
- Live data and external dashboard sharing
- Live agent activity dashboard – Customizable, agent capacity, plus live agent status drill-in
- Sandbox environment for change management
- Robust APIs – ENTERPRISE RATE LIMIT
- AI-powered triage and conversation insights – RETAIL ONLY
Additional enterprise-ready plans – from $215/agent/month (billed annually)
- Talk to Sales for further details
Integrations
Zendesk Chat supports integration with the following business systems and applications:
- Zendesk
- Google Analytics
- Salesforce
- Highrise
- Magento
- Shopify
- Tictail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTheChic, Zespoke, Indigo Car Hire, Hyundai, Creative, Philips
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zopim’s web chat software offers users with a huge advantage over their competition through its live chat support service.
Company Email
support@zopim.com
Company's Address
Zopim Technologies Pte Ltd
401 Commonwealth Drive
Haw Par Technocentre, #07-01
Singapore 149598
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You shouldn’t count on only a broad range of useful tools and adjustable pricing packages from a popular Customer Support Software. Almost as significant as core features is a top-notch customer support. You want to ensure that if you have any questions about QB Techs or Zendesk Chat, or you face some problems, or maybe you’ll want to request a certain change or functionality useful to your team you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can enjoy individual training or at least an FAQ you can use.
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