What is better Pure Chat or Vivantio? If you want to get a quick way to decide which Customer Support Software product is better, our proprietary system gives Pure Chat a score of 8.6 and Vivantio a score of 8.4 for general quality and performance. At the same time, Pure Chat is rated at 97%, while Vivantio is rated 93% for their user satisfaction level.
You can also evaluate their product details, including modules, tools, options, plans, costs, and many more. See whether the solution lets you to customize at least part of its funnels to guarantee the app fits your own business workflows.
Currently, the top solutions in our Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All the data, details and reviews that we provided in this analysis were taken from official vendor websites, promotional resources available online, actual experience from real customers as well as our individual everyday use of every solution by an expert. We put a lot of effort to extensively test every app, so we not only test it on our own, but we also correlate our observations with views of other users from the B2B community.
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