What is better Pure Chat or Vivantio? Today’s corporations want the best Customer Support Software product to stay competitive. On this page we help you with choosing the best service, by allowing you to compare Pure Chat and Vivantio down to the very details of their individual modules.
You can even make use of our total scoring values, which rate the software general quality and performance. Pure Chat got a 8.6 score, while Vivantio has a score of 8.4. Likewise, you may compare their general user satisfaction rating: 97% (Pure Chat) against 93% (Vivantio). Don’t forget to choose the software that best matches your top needs, not the solution with the most robust features.
We are aware that not all people have the time to scrutinize dozens of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
No Customer Support Software will be able to cater to all the requirements of a specific team. Though main functionalities of Pure Chat and Vivantio should matter you should also thoroughly examine the integrations provided by a given software. Very often you will already be using various kinds of B2B software in your company and it’s much more beneficial to go with software that integrate well with one another. That way you can be certain of an effortless exchange of data between your teams and services, which can significantly reduce time wasted on migrating between one software and the next.
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