What is better Pure Chat or Live2Support? You can use our scoring system to help you get a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Pure Chat received 8.6 points, while Live2Support gained 8.1 points. Meanwhile, for user satisfaction, Pure Chat scored 97%, while Live2Support scored 100%.
Specifics of their unique elements, tools, supported platforms, customer service, etc. are provided below to give you a more accurate review. Keep in mind to purchase only the features your company needs so you don’t waste money for functions which are redundant.
We did our best to review all popular Live Chat Software products offered out there, but among them these three caught our special attention: Vision Helpdesk, Zendesk, Pipedrive.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
All the data, information and reviews that we offered in this table were gathered from official vendor websites, promotional resources available online, actual experience from real clients as well as our own direct use of each solution by a professional reviewer. We do our best to thoroughly analyze each product, so we not only study it ourselves, but we also compare our results with experiences of other users from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
