What is better Pulsedesk or Boomtown? Various businesses need different types of Customer Support Software. To understand well which service meets your requirements, consider evaluating various solutions feature by feature including their terms and prices. Similarly, you can get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: Pulsedesk (8.9) vs. Boomtown (8.0) for all round quality and performance; Pulsedesk (98%) vs. Boomtown (N/A%) for user satisfaction rating. Examine their high and weak points and see which software is a better choice for your company. One simple but effective tactic is to write the advantages and disadvantages of both applications next to each other and find out which solution comes on top.
We realize that not all businesses have enough time to scrutinize dozens of different products, so we created a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
Both Pulsedesk and Boomtown were evaluated by a team of reliable B2B experts who prepared a detailed study of all core aspects of every service. Their final rating was calculated with unique SmartScore algorithm that gives an individual partial score to every factor including: main features, customer support, mobile support, security, customer satisfaction as well as reviews in other media. We realize useful features are not the only thing crucial to a company so we make sure we pay attention to all aspects of a software prior to coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
