Pulsedesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel System
- Workflow Automation
- Customer Portal
- Live Chat
- Reports and SLA
- Mobile Application
- Ticket System
- Knowledge Base for Clients
- Open API and Integrations
Pricing Info
Pricing Info
Pulsedesk offers flexible pricing options for its leading software solutions. It offers the following pricing packages:
- 3 Month Plan – $10/user/month
- 6 Month Plan – $9/user/month
- 12 Month Plan – $8/user/month
All plans include the following features without limitations:
- Unlimited tickets from different channels
- Unlimited automation and workflows
- SLA management and business hours
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields and status
- Mobile app and more
Integrations
Integrations
Pulsedesk easily integrates with the following software:
- Jira
- Bitrix24
- Active Directory
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Michelin, Jamilco, Petkit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulsedesk is a comprehensive help desk and customer support platform for team project management and collaboration.
Company Email
Contact No.
Company's Address
Pulsedesk
Palliser House, Palliser Rd, London W14 9EB
United Kingdom
Pulsedesk Comparisons
Popular Pulsedesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticketing
- Predefined Working Hours
- Manual Chat Transfer
- Mobile Application
- Widget Customization
- Mobile SDK
- Predefined Answers
- Multiple Channels
- Smart Routing
- Emojis
- Agent Chat
- Notifications
- Conversatoin History
- Multiple Agent Support
- Agent Support
- Prechat Question
- Position Select
- Color Select
- Multiwidget Support
- User Authentication
- Reporting
- Analytics
- Visitor Statistics
- Conversation Reports
- Filters
- Weekly Summary
- Desktop Application
- Web Application
- In-App Notifications
- Language
- Branding
- 24/7 Support
- User Identification
- Knowledge Base
- GDPR
- Cloud
Pricing Info
Paldesk offers three plan tiers starting from $9. Custom enterprise pricing is also available.
Rookie – $9/agent/month (billed annually)
- 1 widget
- Pop-up
- Widget customization
- 5 feedback forms
Early Stage – $14/agent/month (billed annually)
- All Rookie plan features
- Unlimited widgets
- Widget triggers
- 1 knowledgebase
- 15 feedback forms
Rising Star – $22/agent/month (billed annually)
- All Early Stage plan features
- Ticketing system
- Unlimited knowledgebase
- Unlimited feedback forms
- Unlimited visitor overview
Custom – By quote
Integrations
- Facebook Messenger
- Slack
- Wordpress
- PrestaShop
- Joomla
- Drupal
- Magento
- Zapier
- HubSpot
- MailChimp
- Squarespace
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TEDx, Zagreb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.
Company Email
Contact No.
Company's Address
Paldesk Inc., 387 Park Avenue South 5th Floor,
10016, New York
USA
Paldesk Comparisons
Popular Paldesk Alternatives
In the event you continue having second thoughts about which product will work best for your business it might be a sensible idea to check out each service’s social metrics. These metrics are frequently an indicator of how popular every product is and how large is its online presence. For instance Pulsedesk Twitter account has currently 5 followers. At the same time Paldesk Twitter is followed by 1984 users.
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