What is better Provide Support or BotPenguin? A sensible way to find the right Customer Support Software product for your organization is to cross-check the solutions against each other. Here you can compare Provide Support and BotPenguin and see their functions compared contrastively to help you select which one is the better product.
Also, you can review their overall ratings, such as: overall score (Provide Support: 8.7 vs. BotPenguin: 8.6) and user satisfaction (Provide Support: 90% vs. BotPenguin: 96%). Examine their distinctive features and similarities and discover which one outperforms the other. Moreover, think about your company tomorrow; will your company outgrow the app in the next couple of years?
We did our best to prepare reviews of all popular Live Chat Software solutions offered on the market, but among them these three deserved our special attention: Pipedrive, Zendesk, Vision Helpdesk.
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
WordPress
Joomla
Magento
Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
You shouldn’t expect just a wide set of useful tools and scalable pricing from a well-known Customer Support Software. Almost as significant as key features is a quality customer support. You want to guarantee that in a situation where you have any questions about Provide Support or BotPenguin, or you struggle with some problems, or perhaps you’ll want to request a specific revision or feature beneficial to your team you can rely on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can profit from individual training or at the very least an FAQ you can use.
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