What is better ProProfs Knowledge Base or TI360 Cinema? When comparing ProProfs Knowledge Base and TI360 Cinema, it is simple to see which Customer Support Software product is the better alternative. This guarantees that your company will be able to choose most productive and efficient program. You can check the specifics, for example available tools, prices, plans offered by each vendor, offer stipulations, and many more
We also let you check their total scores to know which one seems to be more suitable. ProProfs Knowledge Base has 8.5 points for overall quality and 100% rating for user satisfaction; while TI360 Cinema has 8.0 points for overall quality and N/A% for user satisfaction. Similarly, you can also find out which vendor is more reliable by sending an an email question to the two companies and find out which company replies faster.
Our experts made sure to review all popular Customer Support Software services that you can find out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Zendesk, Freshdesk Omni.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
A smart and intuitive ticketing solution specifically designed for cinemas and comes with tools and features to simplify and streamline ticketing processes and other related workflows.
Almost as essential as functionalities and client support quality are pricing packages provided by ProProfs Knowledge Base and TI360 Cinema. Although price should not be the sole aspect it’s definitely an important thing to consider. You should look for a flexible pricing plan that can be matched with your team size and effortlessly scaled up every time your team develops. Make sure you don’t opt for pricing plans that include additional functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly as big companies can often benefit from special pricing. You should also give a chance to a free trial or demo of each software to spend at least some time working with it. It’s a helpful experience that doesn’t need you to invest any money and provides you with a reliable overview of what it feels like to work with ProProfs Knowledge Base and TI360 Cinema.
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