What is better TI360 Cinema or LiveChat? If you wish for a reliable Customer Support Software product for your business you have to make time to assess different alternatives. It doesn’t have to be complex, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can see TI360 Cinema’s overall score of 8.0 and compare it against LiveChat’s score of 9.0; or TI360 Cinema’s user satisfaction level at N/A% versus LiveChat’s 96% satisfaction score.
The comparison will help you find out the pros and cons of each software, and make up your mind on which suits you requirements better. Beyond the robust features, the software that’s simple to grasp and use is always the better choice.
Those of you who want to save some time or would like to get a advice from our experts may want to examine these top choices for the current year: .
A smart and intuitive ticketing solution specifically designed for cinemas and comes with tools and features to simplify and streamline ticketing processes and other related workflows.
LiveChat offers the following SMB and enterprise pricing packages for users to choose from. A 30-day free trial is also available. Give the details a look, and select the best plan for your business.
Starter Plan: $16 per seat/month billed annually (or $19 billed monthly) Ideal for small office/home office
60-day chat history
Unlimited agent accounts
Basic chat customization
Ticketing system
Data security
Team Plan: $33 per seat/month billed annually (or $39 billed monthly) Ideal for full-time support team
Unlimited chat history
Unlimited agent accounts
Full chat customization
Ticketing system
Data security
Basic reporting
Agent groups
Multiple brandings
Business Plan: $50 per seat/month billed annually (or $59 billed monthly) Ideal for customer service department
Unlimited chat history
Unlimited agent accounts
Full chat customization
Ticketing system
Data security
Advanced reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler
Enterprise Plan: $149 per seat/month billed only annually Ideal for Fortune 500 companies
It is possible to connect your favorite tools to LiveChat using integrations. This opens up a ton of new possibilities. For example, you can save leads in your Salesforce directly from chat or get more newsletter subscribers for your MailChimp mailing lists from the pre-chat survey. Some integrations allow the use of certain tools or services straight from the LiveChat app.
They are categorized in various types:
live chat – analytics integrations (Google Analytics, Woopra, Mixpanel, Kissmetrics, Google Tag Manager, Cx Moments) WhatConverts, PlayVox, Segment, Stratifyd, Trigerbee)
live chat – chatbots integrations (BotEngine)
live chat – CMS integrations (WordPress, Weebly, WHMCS, Squarespace, 1&1, GoDaddy Go Central, Tumblr, Adobe Business Catalyst, Drupal, Webflow, Elevio, HelpMonks, Unbounce, Instapage, Leadpages, Wishpond, Jimdo, Joomla!, Landingi)
live chat – contact management integrations (FullContact, TalkDesk)
live chat – help desk integrations (KnowledgeBase.ai, Zendesk, Freshdesk, Jira Service Desk, ProProfs)
live chat – invoicing integrations (Pagato, Freshbooks)
live chat – social media integrations (Facebook, Google+, Twitter)
live chat – messaging platforms (Facebook Messenger, Twilio SMS)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, Pizza Hut, CBS
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
This software is a full-featured live chat and help desk solution for customer service and support. It is web-accessible, making it an attractive addition to your tech stack. What’s more, it has website traffic monitoring to ensure that agents provide contextualized assistance.
You don’t want exclusively a broad set of useful tools and adjustable pricing from a popular Customer Support Software. Almost as important as core features is a quality customer support. You want to guarantee that if you have any questions about TI360 Cinema or LiveChat, or you struggle with some problems, or perhaps you’ll need to request a specific revision or feature useful to your team you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are available. It’s also a major asset if you are able to benefit from personal training or at least an FAQ you can use.
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