What is better TI360 Cinema or ScreenConnect? Comparing products to find the best Customer Support Software doesn't have to be hard. On our review platform, we enable you to match TI360 Cinema and ScreenConnect and immediately analyze their distinct features. We allow you to examine their features, supported devices, support service, costs, terms, plus more.
You can also assess their overall score (8.0 for TI360 Cinema vs. 9.0 for ScreenConnect) and overall customer satisfaction level (N/A% for TI360 Cinema vs. 96% for ScreenConnect). Take your time and assess your leading alternatives and see which one is best for your company. Likewise, you must consider the vendor’s credibility; are they reliable and will they still be operating in the future?
Those of you who are pressed for time or could use a recommendation from our team may want to try out these top choices for the current year: .
A smart and intuitive ticketing solution specifically designed for cinemas and comes with tools and features to simplify and streamline ticketing processes and other related workflows.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, details and opinions that we offered in this analysis were collected from official vendor websites, marketing materials available online, real-life experience from real clients as well as our personal hands-on use of each software by an expert. We do our best to thoroughly study each software, therefore we not only study it internally, but we also match our results with views of other people from the SaaS community.
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