What is better ProProfs Help Desk or Service Creatio? You have so many Help Desk Software choices in today’s market that selecting the best product is often confusing. On our comparison page, we let you evaluate the functions, stipulations, available plans, and more details of ProProfs Help Desk and Service Creatio.
It’s also possible to assess their score (8.5 for ProProfs Help Desk vs. 8.6 for Service Creatio) and user satisfaction level (100% for ProProfs Help Desk vs. 100% for Service Creatio). The scores and ratings provide you with a general idea how these two software products perform. In addition, check if the software can integrate with your current business apps to guarantee greater productivity.
We did our best to review all popular Customer Support Software solutions available out there, but among them these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
In the event you are still having doubts about which service will be best for your company it might be a good idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular each solution is and how wide is its online presence.For example, if you look at ProProfs Help Desk LinkedIn profile you’ll find out that they are followed by 866 people. In case of Service Creatio the amount of followers on their LinkedIn page is 0.
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