8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- High Video Quality
- Screen Sharing
- File Sharing
- Media Sharing
- Slide Presentation Sharing
- Whiteboard Sharing
- Participant Management
- Conference Recording
- Cryptographic Security Protocols
Pricing Info
Pricing Info
Proficonf has two enterprise pricing options as well as a free subscription plan. You can learn more about these packages by perusing the information below.
Free – $0
- Unlimited Meeting Minutes
- Up to 25 Participants
- 500 MB File Hosting
- HD Video
- Poor Connection Capable
- Screen Sharing
- Slide Presentation Sharing
- Whiteboard Sharing
- File Sharing
- Media Sharing
Pro – $12/month
- All Free Features
- Unlimited Meeting Minutes
- Up to 100 Participants
- 2 GB File Hosting
- Conference Recording
- 3 Permanent Rooms
- Participant Management
Premium – $25/month
- All Pro Features
- Up to 250 Participants
- 5 GB File Hosting
- 5 Permanent Rooms
- Automatic Recording
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
History Search, Knowball, DIGR
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A video conferencing solution with adaptive media transmission that lets host meetings and add participants seamlessly.
Company Email
support@proficonf.com
Contact No.
Company's Address
Proficon, Ltd.
Pedagogicheskaya str 27
Odessa 65062
Ukraine
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
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When you pick a app that you think will work best for your company you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently individual experience with the solution may change, depending on specific preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each app to give you a reliable overview of how actual users of Proficonf and 8x8 Call Center rate their experience with the product. Our system is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you will receive a full and reliable picture of what other customers think about each software. In this example Proficonf got a total satisfaction rating at N/A% while for 8x8 Call Center 78% of people express they had an enjoyable experience with it.
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