What is better Pluck or Zendesk? When you compare Pluck and Zendesk, it is simple to see which Customer Support Software product is the better option. This guarantees that your company can get the most productive and useful program. You can study the details, such as available tools, prices, plans offered by each vendor, offer terms, and many more
We also let you evaluate their all round scores to know which one looks to be more beneficial for your firm. Pluck has 7.5 points for overall quality and 93% rating for user satisfaction; while Zendesk has 9.7 points for overall quality and 98% for user satisfaction. You can also check which software company is more credible by sending an email request to both and check which company replies faster.
We are aware that not all companies have enough time to test dozens of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the category are: .
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In case you continue having second thoughts about which product will work best for your company it may be a good idea to analyze each service’s social metrics. These metrics are frequently an indicator of how popular a given software is and how big is its online presence.For example, if you look at Pluck LinkedIn profile you’ll learn that they are followed by 59 users. In case of Zendesk the amount of followers on their LinkedIn page is 59490.
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