What is better PlayVox or Surfboard? A sensible way to choose the right Customer Support Software product for your company is to evaluate the solutions against each other. Here you can compare PlayVox and Surfboard and see their capabilities compared contrastively to help you select which one is the better product.
Likewise, you can compare their overall ratings, for instance: overall score (PlayVox: 8.4 vs. Surfboard: 8.0) and user satisfaction (PlayVox: 91% vs. Surfboard: 93%). Browse through their varying features and similarities and see which one outperforms the other. Likewise, anticipate the state of your company tomorrow; will your company outgrow the app in the next 3-5 years?
Right now, the leading products in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
PlayVox integrates with the following business systems and applications:
Salesforce
Zendesk
Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
When you compare various Customer Support Software solutions you shouldn’t simply explore their list of features and offered pricing packages. Consider that the solution should be meeting your standards and company so the more flexible their offer the better. Find our which systems are supported by PlayVox and Surfboard and be certain you will get mobile support for whichever devices you use in your company. You should also learn which languages and geographies are supported, because this may be a critical factor for many firms.
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