What is better PHPKB or Remedy Knowledge Management? Finding the perfect Knowledge Management Software product is all about assessing various solutions and identifying the top application for your specific needs. Our unique algorythm provides you with an instant look at the general rating of PHPKB and Remedy Knowledge Management. For general quality and performance, PHPKB scored 8.5, while Remedy Knowledge Management scored 9.7. On the other hand, for user satisfaction, PHPKB earned 100%, while Remedy Knowledge Management earned 67%.
Below it's also possible to verify their functionalities, terms, plans, etc. to determine what software will be more appropriate for your needs. An important element to evaluate is if the software lets you to toggle on/off limitations on various types of users to protect any confidential business data.
As of now, the most popular products in our Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
PHPKB can seamlessly connect with third-party cloud-based services including the following:
Zendesk
Salesforce Desk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark Chat
SnapEngage
Tidio Live Chat
Tawk.to
Wufoo
Salesforce
Disqus
Freshdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NASA, CNN, At&t
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A knowledge management solution that empowers companies to capture, share, and retrieve information seamlessly with stakeholders, employees, and customers.
Remedy Knowledge Management brings information closer to your workforce. It forms part of the BMC Remedy Suite though you can acquire it bundled with Remedy Service Desk or Remedy Service Optimization. For tailored enterprise pricing, you can get in touch with the sales team by phone or email, or you can express your interest in the website’s contact form.
All the data, facts and experiences that we presented in this comparison were gathered from official vendor sites, advertising resources available online, real-life experience from real users as well as our own direct use of each software by an expert. We do our best to extensively examine every app, as a result we not only analyze it ourselves, but we also match our observations with views of other members from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
