What is better phone.systems or Kapdesk? To successfully purchase the most helpful and productive Customer Support Software for your company, you have to compare products available on the market. For example, here it is possible to match phone.systems’s overall score of 7.5 against Kapdesk’s score of 8.0. You can even compare their general user satisfaction: phone.systems (100%) vs. Kapdesk (100%).
What’s more, you can assess their pros and cons feature by feature, including their contract conditions and pricing. By comparing products you are more likely to select the right software for your company. Of course you should know your particular requirements to realize which solution addresses those needs.
We did our best to prepare reviews of all popular Business Phone Systems services that you can find out there, but among them these three caught our special attention: RingCentral, Comcast Business VoiceEdge®, Axon Virtual PBX.
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Please note that even though both phone.systems and Kapdesk may have an outstanding range of features each product may be designed for a different business size. If you are analyzing various solutions you should pay attention to a company size they are aimed at. Specific functionalities could scale up effectively for huge enterprises but if you have a small or mid-sized company it’s usually more sensible to stay away from paying for advanced features that you might never use.
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