What is better Kapdesk or Salesforce CRM? Comparing Kapdesk and Salesforce CRM, you can easily see which CRM Software product is the better option. This ensures that your company will be able to choose most productive and efficient software. You can examine the specifics, including available tools, pricing, plans offered by each vendor, offer terms, and more
We also let you evaluate their general scores to know which one appears to be more beneficial for your firm. Kapdesk has 8.0 points for overall quality and 100% rating for user satisfaction; while Salesforce CRM has 9.7 points for overall quality and N/A% for user satisfaction. You can also check which software company is more dependable by sending an email inquiry to both vendors and find out which company replies without delays.
At the moment, the leading products in our Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Almost as important as useful features and customer support quality are pricing packages provided by Kapdesk and Salesforce CRM. Even though cost should not be the only factor it’s definitely a key thing to think about. You should look for a flexible pricing plan that can be matched with your business size and effortlessly scaled up when your team grows. Be sure that you don’t pick pricing plans that have advanced functionalities that you won’t find useful and always try to contact with the vendor directly because big companies can often count on more affordable prices. You should also check out a free trial or demo of every solution to spend at least some time using it. It’s a helpful experience that doesn’t require you to spend any money and provides you with a practical overview of what it’s like to work with Kapdesk and Salesforce CRM.
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