What is better Kapdesk or Salesforce Service Cloud? If you’re having a tough time selecting the best CRM Software product for your circumstances, it’s a good idea to compare and contrast the available software and find out which solution offers more positive aspects. In particular, here you can compare Kapdesk (overall score: 8.0; user rating: 100%) vs. Salesforce Service Cloud (overall score: 9.6; user rating: 97%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to match their features will significantly boost the odds of obtaining the best product for your company. Take a closer look at other areas of the software like intuitiveness, flexibility, scalability, and pricing terms.
We realize that not all people have enough time to scrutinize a large number of various products, so we created a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
All the data, information and reviews that we shared in this comparison were gathered from official vendor pages, promotional materials available online, real-life experience from real users as well as our own direct use of each software by an expert. We do our best to extensively examine every software, as a result we not only examine it internally, but we also match our results with experiences of other members from the B2B community.
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