BoldDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Built-In Connectors
- SharePoint Connector
- Office 365 Connector
- Outlook Connector
- Active Directory Connector
- Shared Drives Connector
- User Management
- Content Editor
- Discussions and Conversations
- Blogs
- Polls
- Employee Directory
- Teams and Workgroups
- Document Management
- Lists
- Search
- Calendars
- Announcements
- Rooms and Reservations
- Reports and Analytics
- Custom Themes
- Alerts
Pricing Info
Pricing Info
Passageways OnSemble’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Integrations
Passageways OnSemble supports the following integrations:
- SharePoint
- Office 365
- Microsoft Outlook
- Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fidelity Bank, People's Utah Bankcorp, Simplicity Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An employee intranet platform and a suite of built-in apps for departments, workgroups, and teams of companies and organizations.
Company Email
sales@passageways.com
Contact No.
Company's Address
8 N 3rd Street
Lafayette, Indiana 47901
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Scale – $12 for per agent Incl.
-
Email ticketing.
-
Knowledge base
-
Workflow automation
-
Custom domain
-
Custom SSL
-
Custom ticket email templates
-
Custom Ticket Status
-
Custom ticket fields
-
Custom views
-
Canned responses
-
Custom domain
-
Web Widgets and web forms
Momentum – $25 for per agent
-
ALL Scale features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Live Chat
-
WhatsApp
-
CSAT Survey
-
Agent Signature
-
Ticket Auto Assignment
-
Custom roles
-
Multilingual help desk
-
Multilingual Knowledge base
-
Multiple SLA & business hours
-
SLA reminder & escalation
-
Artificial intelligence add-on (beta)
Enterprise – $39 for per agent
-
ALL Growth features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Multibrand help desk.
-
Multibrand knowledge base
-
Ticket approvals
-
Activity/task management
-
Artificial intelligence add-on (beta)
-
Add contacts to multiple contact groups.
-
Brand-specific custom email templates
AI Copilot add – on – $20 per agent
Integrations
BoldDesk can seamlessly integrate with various software, such as:
-
JIRA
-
Slack
-
Salesforce
-
Microsoft Teams
-
Zapier
-
Custom Apps
-
Dropbox
-
Google Drive
-
Microsoft OneDrive
-
Azure Devops
-
Mailchimp Integration
-
Microsoft Entra ID
-
AI Copilot for agents
-
Ringover
-
Whatsapp
-
Facebook
-
Stripe
-
WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
sales@bolddesk.com
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
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All the data, information and reviews that we provided in this table were taken from official vendor websites, promotional content available online, real-life experience from real users as well as our individual everyday use of each app by an expert. We pay a lot of attention to comprehensively study every service, as a result we not only analyze it internally, but we also compare our findings with views of other people from the SaaS community.
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