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Compare Parserr vs. 8x8 Call Center

If you wish for an effective Communications Software product for your enterprise you must make time to compare different solutions. It doesn’t have to be tricky, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product works. As an example, on this page you can find Parserr’s overall score of 8.0 and compare it against 8x8 Call Center’s score of 8.5; or Parserr’s user satisfaction level at N/A% versus 8x8 Call Center’s 78% satisfaction score. The contrast will allow you to see the pros and cons of each software, and decide which suits you requirements better. On top of the rich features, the software which is simple and intuitive is always the better option. We know that not all companies have the time to try out a wide range of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Email Management Software category are: Hiver, Suppressionlist.app, Front.
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Parserr

VS

8x8 Call Center

VS

Parserr screenshot 8x8 Call Center screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.5 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

78% ?

Price

Price

$22.99

by quote

Pricing Type

Pricing Type

Free | Monthly payment Quote-based
Detailed Review

Detailed Review

General Info

General Info

Parserr is an email parsing software that streamlines the extraction of useful and critical information and automatically sends them to specific third party systems.
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Easy Links
Email Address

Email Address

support@parserr.com
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Languages

Languages

English English
Features

Features

Parserr FEATURES

  • Setup in 5 minutes
  • Set & forget
  • Email to CRM
  • Email to Excel
  • Website contact forms to CRM
  • Extract data from docs

8x8 Call Center FEATURES

PHONE SYSTEM
  • Auto Attendant
  • Extension Dialing
  • Hosted PBX
  • Music on Hold
  • Ring Groups
  • Directory Assistance
  • Number Porting
COLLABORATION FEATURES
  • Instant Messaging
  • Presence
  • Conference Bridge
  • Call Recording
  • Online Meetings
  • Contacts Integration
MOBILITY
  • Virtual Office Mobile for iPhone
  • Virtual Office Mobile for Android
  • Softphone
EASY ONLINE MANAGEMENT
  • Online Administration
  • Virtual Office Online
  • Virtual Office Desktop
BUSINESS FEATURES
  • Unlimited Calling
  • 3-Way Calling
  • Business SMS
  • Call Forwarding
  • Conference Bridge
  • Caller ID
  • Caller ID Blocking
  • Call Waiting
  • Call Transfers
  • Call Park
  • Direct Phone Number
  • Do Not Disturb
  • Group Intercom Paging
  • Internet Fax
  • Voicemail
  • Voicemail to Email
CONTACT CENTER
  • Skills-based Routing
  • IVR
  • Audio Production Store
  • Virtual Queue
  • Direct Agent Routing
SUPERVISOR / AGENT TOOLS
  • Agent Supervisor Tools
  • CTI
  • FAQ Knowledgebase
MULTI-CHANNEL
  • Multi-Channel
  • Proactive Chat
  • Web Callback
  • Social Media Customer Service
  • Desktop Sharing
REPORTING AND MONITORING
  • Call Recording
  • Historical Reporting
  • Real-Time Monitoring
CRM INTEGRATIONS
  • NetSuite Integration
  • Salesforce Integration
  • Zendesk Integration
  • 8×8 CRM
  • Hosted Microsoft Dynamics Integration
  • Zoho Integration
DISASTER RECOVERY
  • Contact Center Continuity
WORKFORCE OPTIMIZATION
  • Quality Management
  • Workforce Management
Popular Customers

Popular Customers

McDonald's, Shutterstock, AllState, iCruise.com
Support Types

Support Types

Phone Live Support
Ticket
Phone Live Support
Ticket Training
Pricing Details

Pricing Details

Learn more about Parserr pricing Learn more about 8x8 Call Center pricing
Contact Address

Contact Address

Sydney, Australia 8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
Available Plans

Available Plans

Personal – $22.99/month

  • 450 emails/month
  • 250 documents (or mail attachments)/month
  • 10 inboxes
  • Priority Support included
  • Unlimited Parsing Rules
  • Unlimited Integrations
  • Unlimited Downloads

Growth – $49.99/month

  • All Personal features
  • 2,500 emails/month
  • 1,000 documents (or mail attachments)/month
  • 30 inboxes

Business – $199.99/month

  • All Growth features
  • 10,000 emails/month
  • 6,000 documents (or mail attachments)/month
  • 100 inboxes

Pricing available by quote. Contact 8×8 directly to request a quote.

Phone No.

Phone No.

1-888-898-8733
Devices Supported

Devices Supported

Windows
Linux
iPhone/iPad
Mac
Web-based
Android
iPhone/iPad
Web-based
Integrations

Integrations

Through its integration with Zapier, Parserr can be indirectly integrated with thousands of other applications.

8X8 Call Center supports integrations with the following business systems and applications:

  • Salesforce
  • NetSuite
  • Zendesk
  • Zoho
  • Microsoft Dynamics
  • SugarCRM
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QUICK LINKS

QUICK LINKS

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In case you are still having doubts about which solution will perform best for your business it may be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often a way to see how popular every solution is and how large is its online presence. For example, in case of Facebook Parserr has 0 likes on their official page while 8x8 Call Center profile is liked by 8131 people.