Track-It!
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Custom branded portal
- Customer self-service portal
- Customer surveys and feedback
- Guided workflows and actions
- Integrated live chat tool
- Knowledgebase search/suggest
- Mobile support portal
- Multichannel interaction management
- Multimedia-enhanced articles
- Multi-site content publishing options
- Parature Facebook portal
- Personalized support responses
- Ratings and related topics
- Search-optimized article content
- SEO optimization portal
- Social media support
- Ticket management
- Unified agent desktop
- Unified knowledgebase
Pricing Info
Integrations
Integrations
Parature supports the following integrations:
- Salesforce Sales Cloud
- Microsoft Dynamics CRM Online
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coremetrics, Elsevier, ExtendMedia, Florida Virtual School, Hitachi Data Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Microsoft’s Parature platform helps to build knowledge, provide self-service support, and manage multi-channel interactions.
Company Email
support@parature.com
Contact No.
Company's Address
Parature Comparisons
Popular Parature Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Help Desk / Facilities Management / HR Management
- Asset Management
- Change Management
- Self-Service Portal
- Software License Management
- Mobile Help Desk
- Knowledge Management
- Scheduled & E-mailed Reports
- Dashboards and Analytics
- Purchasing
- Training
- Library
Pricing Info
Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.
Integrations
- LDAP/Active Directory integration
- Track-It Barcode
- Remote Track-It!
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zane State College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Track-It! combines the features of a help desk solution and an asset management platform into one dynamic package.
Company Email
Contact No.
Company's Address
2101 CityWest Boulevard
Houston, TX 77042
Track-It! Comparisons
Popular Track-It! Alternatives
In the event you are still having second thoughts about which software will perform best for your company it might be a sound idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular every software is and how large is its online presence.For example, if you look at Parature LinkedIn page you’ll see that they are followed by 72 people. In case of Track-It! the amount of followers on their LinkedIn page is 81943.
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