Track-It!
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IT Help Desk / Facilities Management / HR Management
- Asset Management
- Change Management
- Self-Service Portal
- Software License Management
- Mobile Help Desk
- Knowledge Management
- Scheduled & E-mailed Reports
- Dashboards and Analytics
- Purchasing
- Training
- Library
Pricing Info
Pricing Info
Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.
Integrations
Integrations
- LDAP/Active Directory integration
- Track-It Barcode
- Remote Track-It!
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zane State College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Track-It! combines the features of a help desk solution and an asset management platform into one dynamic package.
Company Email
Contact No.
Company's Address
2101 CityWest Boulevard
Houston, TX 77042
Track-It! Comparisons
Popular Track-It! Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-channel support
- Multi-brand management
- Knowledge base
- Easy installations
- Multiple Mailbox Management
- Team collaboration
- Facebook integration
- Twitter search integration
- Instant overview
- Hybrid Messaging
- Macros
- Mobile Apps
- Reporting
- Customization of fields, text, and appearances
- Cloud-based system
Pricing Info
Here are the Casengo cost details:
Casengo offers a free trial package and 3 paid versions, each designed to provide customer support that suits both the size of your business and your budget.
Free. This Free package allows you to try Casengo’s brand of chat support. Up to 3 users and 30 conversations, this plan comes with a knowledge base and a load of basic features such as Call Logging, Customer Management labeling and filtering, and Twitter search.
Basic @ 9 euros/month. Great for small businesses and independent freelancers, this Basic Plan is great for teams up to 3 users and up to 100 conversations. Comes with standard chat and email support plus social media integration.
Premium @ 29 euros/month/user. A big favorite among all types of business from multiple industries, the Premium bundle offers unlimited number of users and unlimited number of conversations. Carries basic features and offer multiple customer support channels. Also available in other languages.
Enterprise @ 44 euros/month/user. Carries the Premium Plan features and more. Rigged with topnotch business functions such as custom reporting and vast knowledgebase to mention a few.
Integrations
Casengo is built to work in sync with the following applications and programs:
- Wordpress
- Drupal
- Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ikbenmama, Totaal, Easy Generator, Chilly
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simple service software using team effort to deliver help desk for you and your customers.
Company Email
support@casengo.com
Contact No.
Company's Address
Keizersgracht 467, Amsterdam, The Netherlands
Casengo Comparisons
Popular Casengo Alternatives
You should note that while both Track-It! and Casengo may have an excellent array of features every solution may be aimed at a different business size. If you are studying different apps you should give some attention to a business type they are aimed at. Specific functionalities may scale up efficiently for big enterprises but if you have a small or medium business it’s usually more sensible to refrain paying for customized functionalities that you may never use.
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