What is better Oxygen Help Desk or Help Scout? To make sure you get the most useful and productive Help Desk Software for your firm, you should compare products available on the market. For example, here it is possible to match Oxygen Help Desk’s overall score of 6.8 against Help Scout’s score of 8.9. You can even compare their general user satisfaction: Oxygen Help Desk (96%) vs. Help Scout (98%).
Furthermore, you can compare their good and bad points feature by feature, including their offered terms and costs. By comparing products you are sure that you choose the best software for your business. Of course you have to know your specific needs to realize which software meets those needs.
As of now, the leading services in our category are: .
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
The services examined on this page are merely a small part of our entire Help Desk Software category and you should remember that there may be better options available. If you would like to make sure you make the wisest choice for your business we definitely urge you to try out more software first. You can also consider to check out our top 10 Help Desk Software list to see which apps are currently the best ones and dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
