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Compare osTicket vs KronoDesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better osTicket or KronoDesk? Finding the suitable Help Desk Software product is as simple as assessing the solid and weaker functions and terms offered by osTicket and KronoDesk. Here you can also match their total scores: 7.1 for osTicket vs. 6.5 for KronoDesk. Or you can check their general user satisfaction rating, N/A% for osTicket vs. N/A% for KronoDesk.

We suggest that you take some time to review their differences and determine which one is the better choice for your business. What’s more keep in mind to consider your company’s or industry’s special circumstances, such as, a multilingual app for a global staff or a mobile platform to help you work in the field.

People who don't have much time or would like to get a Help Desk Software advice from our team might want to take a look at these top choices for the current year: Salesforce Service Cloud, Zendesk, Freshdesk.

Almost as important as features and customer support responsiveness are pricing plans made available by osTicket and KronoDesk. While pricing should not be the only factor it’s without a doubt a key thing to think about. You should count on a flexible pricing package that can be matched with your business size and easily scaled up when your company grows. Make sure you don’t select plans that have extra tools that you won’t find a use for and always make an effort to get in touch with the vendor directly because big companies can usually count on discounts. You should also try out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to spend any money and offers a reliable overview of what it’s like to work with osTicket and KronoDesk.

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