What is better Oracle CRM or TeamSupport? Today’s companies need the most effective CRM Software product to stay competitive. On this page we help you with buying the right tool, by allowing you to assess Oracle CRM and TeamSupport down to the very details of their individual functions.
It's also possible to examine our total scoring values, which rate the software general quality and performance. Oracle CRM got a 8.7 score, while TeamSupport has a score of 9.1. Likewise, it is possible to compare their general user satisfaction rating: 99% (Oracle CRM) against 99% (TeamSupport). Don’t forget to opt for the software that best matches your most urgent issues, not the software with the most robust features.
Those of you who are pressed for time or need a CRM Software suggestion from our team may want to examine these top choices for the current year: HubSpot Smart CRM, Freshsales, Salesforce CRM.
Oracle CRM is sold on demand, starting from $75 per month, calculated on the basis of an annual subscription. There are two payment plans that don’t require annual commitment:
Standard Version $90/user/month – the maintenance and upgrading schedule is determined by Oracle.
Enterprise Version $125/user/month – the maintenance and upgrading schedule is determined by the customer.
Self-Deployed Version $110/user/month – the customer gets to deploy the CRM.
For more information on the pricing, please contact the company directly.
Oracle CRM integrates with the following systems and applications:
Siebel CRM
Oracle E-Business Suite
JD Edwards EnterpriseOne
Lotus Notes
Microsoft Office
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Oracle CRM handles all customer relationship management issues and business processes on a single platforms, and offers a variety of deployment methods.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
You should keep in mind that while both Oracle CRM and TeamSupport may provide an excellent set of features each product could be designed for a different business size. If you are analyzing various solutions you may want to give some attention to a company size they are meant for. Certain features might scale up efficiently for huge enterprises but if you have a small or mid-sized company it’s usually better to avoid paying for advanced functionalities that you might never actually use.
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