What is better Oracle CRM or Salesforce CRM? There is a wide range of CRM Software products out there these days. The simplest way to find out which one fits your needs best is to evaluate them side by side. As an example, here you can compare Oracle CRM and Salesforce CRM for their overall score (8.7 vs. 9.7, respectively) or their user satisfaction rating (99% vs. N/A%, respectively).
You can also review their features and pricing conditions as well as other helpful facts below. When matching products make sure to analyze their similar capabilities and mark their differences to obtain a clearer picture of both deals. What is more keep in mind to assess other issues such as security, backup, usability, and customer service.
At the moment, the most popular services in our CRM Software category are: Salesforce CRM, Freshsales, HubSpot Smart CRM.
Oracle CRM is sold on demand, starting from $75 per month, calculated on the basis of an annual subscription. There are two payment plans that don’t require annual commitment:
Standard Version $90/user/month – the maintenance and upgrading schedule is determined by Oracle.
Enterprise Version $125/user/month – the maintenance and upgrading schedule is determined by the customer.
Self-Deployed Version $110/user/month – the customer gets to deploy the CRM.
For more information on the pricing, please contact the company directly.
Oracle CRM integrates with the following systems and applications:
Siebel CRM
Oracle E-Business Suite
JD Edwards EnterpriseOne
Lotus Notes
Microsoft Office
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Oracle CRM handles all customer relationship management issues and business processes on a single platforms, and offers a variety of deployment methods.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You shouldn’t expect simply a wide set of features and scalable pricing from a credible CRM Software. Almost as significant as core features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about Oracle CRM or Salesforce CRM, or you struggle with some problems, or perhaps you’ll need to ask for a certain revision or functionality useful to your team you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to enjoy individual training or at the very least an FAQ you can use.
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