Vivantio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Feedback Monitoring
- Feedback and Review Solicitation
- Insights and Analysis On Local Competitors
- Local Search
- Customer Behavior and Trends Monitoring
- Ticketing
- Negative Review Filtering
Pricing Info
Pricing Info
Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Starter – £79/month or £74/month (annual billing)
- Up To 150 Reviews Per Month
- Monitor Up To Three Review Sites
- Email Support
- Pay By Credit Card
Premium – £199/month or £179/month (annual billing)
- Unlimited Reviews And Review Sites
- Competition Analysis
- Local Rank Tracking
- Phone And Email Support
- Pay By Credit Card Or Direct Debit
Enterprise – By quote
- All Premium Features
- Custom Branding
- Custom Email
- Custom SMS Sender IDs
- White Labelling
- Client Portals
- Workflow And Ticketing
- Dedicated Account Manager
- Pay By Credit Card, PO, Invoice Or Direct Debit
Integrations
Integrations
Optimum Feedback integrates with the following business systems and applications:
- Yelp
- TripAdvisor
- Avvo
- OpenTable
- Lawyers.com
- Edmuns.com
- Angie’s List
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Google, TripAdvisor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.
Company Email
web@optimumfeedback.com
Contact No.
Company's Address
Rebirth House, John Gilbert Way
Trafford Park, Manchester
UK
Optimum Feedback Comparisons
Popular Optimum Feedback Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Sales@vivantio.com
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
Vivantio Comparisons
Popular Vivantio Alternatives
It may not always be sufficient to simply compare Optimum Feedback and Vivantio against one another. Although useful tools, pricing plans and user comments are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards merited by every product. Very often a less dominant service may turn out to be a great choice that was distinguished with B2B awards such as our Supreme Software Award which proves that in spite of smaller market presence it’s a significant contender to the services that rule the market.
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