What is better Optimum Feedback or Salesforce CRM? Buying the most effective CRM Software product is all about assessing numerous solutions and figuring out the top application for your specific needs. Our exclusive process gives you a quick look at the general rating of Optimum Feedback and Salesforce CRM. For general quality and performance, Optimum Feedback scored 8.0, while Salesforce CRM scored 9.7. On the other hand, for user satisfaction, Optimum Feedback earned 93%, while Salesforce CRM earned N/A%.
Below you can also verify their functions, terms, plans, etc. to see which software will be more appropriate for your company. An important element to assess is if the application lets you to enable and disable limitations on different types of users to protect any critical business data.
We realize that not all businesses have the time to scrutinize a large number of different products, so we created a list of recommendations that you may find useful. Our top selections for the Reviews Management Software category are: Alchemer, Yotpo, Sogolytics.
Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Starter – £79/month or £74/month (annual billing)
Up To 150 Reviews Per Month
Monitor Up To Three Review Sites
Email Support
Pay By Credit Card
Premium – £199/month or £179/month (annual billing)
Optimum Feedback integrates with the following business systems and applications:
Google
Yelp
TripAdvisor
Avvo
OpenTable
Lawyers.com
Edmuns.com
Angie’s List
Facebook
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Google, TripAdvisor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You should keep in mind that even though both Optimum Feedback and Salesforce CRM may have an outstanding array of features each app may be created for a different business size. If you are analyzing various solutions you should focus on a company type they are catering to. Some features could scale up with no problem for big enterprises but if you have a small or medium business it’s often more sensible to stay away from paying for customized features that you may never use.
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