What is better Optimum Feedback or Salesforce Service Cloud? There are many CRM Software products available for businesses today. The best way to find out which one fits your needs best is to evaluate them side by side. For instance, here you can compare Optimum Feedback and Salesforce Service Cloud for their overall score (8.0 vs. 9.6, respectively) or their user satisfaction rating (93% vs. 97%, respectively).
Additionally, you can review their functions and pricing conditions along with other useful details below. When matching products be sure to compare their corresponding advantages and mark their distinctive elements to have a clearer picture of both deals. Similarly, remember to check secondary factors such as security, backup, usability, and helpdesk support.
We did our best to review all popular Reviews Management Software products that you can find on the market, but among them these three caught our special attention: Sogolytics, Alchemer, Yotpo.
Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Starter – £79/month or £74/month (annual billing)
Up To 150 Reviews Per Month
Monitor Up To Three Review Sites
Email Support
Pay By Credit Card
Premium – £199/month or £179/month (annual billing)
Optimum Feedback integrates with the following business systems and applications:
Google
Yelp
TripAdvisor
Avvo
OpenTable
Lawyers.com
Edmuns.com
Angie’s List
Facebook
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Google, TripAdvisor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Please keep in mind that even though both Optimum Feedback and Salesforce Service Cloud may have an excellent set of features every product might be created for a different business size. If you are studying different apps you should give some attention to a company type they are catering to. Specific elements could scale up well for large enterprises but if you have a small or medium business it’s often better to stay away from paying for complex functionalities that you may never have a chance to use.
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