What is better OPINIA Census or LiaCX? Specific businesses demand different types of Customer Experience Management Software. To find out which solution fits your needs, consider comparing various options feature by feature including their terms and costs. Similarly, you can get a quick idea of their overall performance and customer feedback by checking our smart scoring system.
The results are: OPINIA Census (8.0) vs. LiaCX (8.6) for total quality and performance; OPINIA Census (N/A%) vs. LiaCX (100%) for user satisfaction rating. Check out their strong and low points and find out which software is a more sensible choice for your company. An effective, simple way is to list the strengths and weaknesses of both solutions side by side and check which app is better.
Those of you who want to save some time or would like to get a Customer Experience Management Software suggestion from our experts may want to take a look at these top choices for the current year: Smartlook, Alchemer, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
It may not always be sufficient to just compare OPINIA Census and LiaCX against one another. While useful tools, pricing plans and user reviews are all crucial and should be considered when making a final choice, you should also take a look at the recognition and awards claimed by every software. In many cases a less known service may turn out to be an amazing choice that was a winner of many B2B awards such as our Great User Experience Award which proves that in spite of smaller market presence it’s a worthy contender to the software that dominate the market.
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