OPINATOR
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Interaction Forms
- Tailored Response Screen per Form
- Public Social Opinion Webpages
- Control Dashboard
- Interactions Report
- Multi-Channel Interactions
- Push Interactions
- Incentives Platform
- Push Notifications
- Data Export
Pricing Info
Integrations
Integrations
OPINATOR provides users with the means to make quick and easy integrations. Therefore, connecting the application with other services requires only a short link to enable its interactive elements to be utilized in any form anywhere, such as in:
- Website Pop-Ups
- QR Codes
- SMS & Email Campaigns
- Chatbots
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BBVA, Northface, Santander
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A multi-channel customer interactions management service that enables organizations to engage their target audiences in real-time.
Company Email
info@opinator.com
Company's Address
Innology Ventures, S.L.
Paseo de la Castellana 210, Piso 8
Puerta 10, 28046 Madrid
Spain
OPINATOR Comparisons
Popular OPINATOR Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Flexible and intuitive editor
- Opportunities, pain points, and solutions
- Portfolio graph
- Metrics and KPIs
- Granular user roles
- Comments on cards
- Journey map hierarchies
- ISO 27001:2022
- SOC2
- GDPR
- SSO
- Hosting on dedicated instance
- Coaching & training
- Real-time collaboration
- Export functionalities
- Journey Performance Indicator
Pricing Info
Smaply offers various personal and enterprise pricing plans to cater to individual and business requirements.
Free – €0
- 1 personal workspace
- 0 shared workspaces
- 10 maps
- 10 personas
- 3 metrics
- Card types: stage, text, grid, icon, emotion, image
- Collaborate on a single journey map
- Export journey maps and personas as PDF
- Filter journey maps
- Smaply templates
- Self-service support on helpdesk
Repository – €390/editor/year
- Everything in Free +
- 1 personal workspace/user
- 3 shared workspaces
- Viewer seats: € 99 per viewer
- Unlimited maps
- Unlimited personas
- Unlimited metrics
- Card types: journey map link, opportunity, pain point
- User roles: admin, editor, viewer
- Journey editor features: comments, Journey Performance Indicator
- Portfolio management
- Custom templates
- Access to Trust Center, standard T&C, standard SLA
- Premium support via phone and email (24 hours response time)
Framework – €690/editor/year
- Everything in Repository +
- 5 shared workspaces
- Viewer seats: € 49 per viewer
- Card types: solutions
- Hierarchy template
- Journey editor features: saved views
- Max. 5 coaching hours for onboarding
- Personal key account manager (also available for support)
- 1 ticket to Marc Stickdorn’s Journey Management course (from 5 users on)
- Single-Sign On
- Full procurement service from 10 users, negotiable
Governance – €990/editor/year
- Everything in Framework +
- Unlimited shared workspaces
- Viewer seats: free
- Customizable taxonomy
- Direct integration: Aris
- Unlimited storage
- 10 coaching hours for onboarding (benefit from our 15 years in service design)
- 5 coaching hours (recurring yearly)
- 2 tickets to Marc Stickdorn’s Journey Management course
- Full procurement service (contracting, SLA, MSA, NDA, IT-security review, …)
- Optional hosting on dedicated instances (EU/US)
- Optional dedicated single-tenant hosting (costs depending on set-up)
Integrations
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
Smaply Comparisons
Popular Smaply Alternatives
The products analyzed on this page are only a small sample of our complete Customer Experience Management Software category and you should remember that there may be more desirable alternatives out there. If you want to ensure you make the wisest choice for your business we strongly encourage you to compare more solutions first. You can also consider to check out our top 10 Customer Experience Management Software list to see which software are currently the best ones and dominate the market.
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