What is better OnSIP or Zoho Assist? With different functions, pricing, details, and more to compare, choosing the best Customer Support Software for your business is tricky. However by working with our system, it is simple to match the characteristics of OnSIP and Zoho Assist together with their general SmartScore, respectively as: 8.9 and 8.5 for overall score and 100% and 98% for user satisfaction.
You can also compare them feature by feature and find out which software is a more suitable fit for your company. Keep in mind to use a trial version first before opting in for a plan to get a firsthand experience how the software can benefit you in real setting.
We did our best to review all popular Business Phone Systems products offered on the market, but among all the ones we reviewed these three caught our special attention: RingCentral, Axon Virtual PBX, Comcast Business VoiceEdge®.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Please note that while both OnSIP and Zoho Assist may offer an excellent range of features every solution might be aimed at a different company size. If you are comparing features you should focus on a company type they are aimed at. Certain elements may scale up effectively for huge enterprises but if you have a small or mid-sized company it’s frequently better to avoid paying for complex functionalities that you may never have a chance to use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
