What is better OnSIP or Vivantio? Buying the most effective Customer Support Software for your business is vital to increasing your company’s effectiveness. In our platform, you can easily evaluate a wide range of solutions to see which one is the appropriate software for your requirements. Here you can match OnSIP vs. Vivantio and check their overall scores (8.9 vs. 8.4, respectively) and user satisfaction rating (100% vs. 93%, respectively).
It's also possible to browse the specifics of rates, terms, plans, capabilities, tools, and more, and decide which software offers more benefits for your business. As a rule of thumb, select the software that allows you to change the features and price terms to match your company growth or lack of it.
Users who want to save some time or would like to get a Business Phone Systems suggestion from our team might want to investigate these top choices for the current year: RingCentral, Axon Virtual PBX, Comcast Business VoiceEdge®.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as important as functionalities and user support responsiveness are pricing packages made available by OnSIP and Vivantio. Although price should not be a deciding factor it’s without a doubt a key thing to consider. You should count on a flexible pricing plan that can be matched with your business size and easily scaled up when your team develops. You should be certain you don’t opt for plans that have extra features that you won’t find useful and always make an effort to contact with the vendor directly because big companies can usually count on special pricing. You should also try out a free trial or demo of each app to spend at least some time working with it. It’s a valuable experience that doesn’t need you to pay any money and offers a practical overview of what it’s like to work with OnSIP and Vivantio.
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