What is better Olark or Drift? If you need a competent Customer Support Software product for your business you must take time to compare various alternatives. It doesn’t have to be complex, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product works. For instance, on this page you can see Olark’s overall score of 8.7 and compare it against Drift’s score of 8.9; or Olark’s user satisfaction level at 98% versus Drift’s 100% satisfaction score.
The evaluation can help you identify the pros and cons of each service, and choose which one matches your requirements better. On top of the main features, the solution that’s simple to grasp and use is always the better option.
Our team put a lot of effort to review all popular Customer Support Software services available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
In the event you are still having second thoughts about which software will perform best for your business it may be a sound idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular each solution is and how big is its online presence.For example, if you look at Olark LinkedIn page you’ll find out that they are followed by 519 people. In case of Drift the number of followers on their LinkedIn page is 2278.
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