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Compare OBS vs CustomerICare

What is better OBS or CustomerICare? There are lots of CRM Software products out there today. The simplest way to find out which product fits your needs best is to compare them side by side. For example, here you can assess OBS and CustomerICare for their overall score (8.0 vs. 7.0, respectively) or their user satisfaction rating (100% vs. 85%, respectively).

You can even check their capabilities and pricing conditions as well as other valuable data below. When matching products be sure to check their corresponding advantages and mark their differences to have a clearer picture of both deals. Likewise, keep in mind to check secondary features like security, backup, ease-of-use, and customer service.

Users who don't have much time or need a Billing and Invoicing Software suggestion from our team might want to investigate these top choices for this year: Sage 50cloud, FreshBooks, Zoho Books.

OBS

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automated Billing Process
  • Bulk Invoice & Payment Processing
  • Bill Generation
  • Workflow engine for enhanced synchronization
  • Configurable Renewal automated / User invoked process
  • Dunning Process
  • Automated Reconciliation
  • Flexible subscription plans & pricing
  • Promotional / Discount offerings
  • Upgrade & Downgrade of service on customer demand
  • Configure rules pertaining referrals & loyalty
  • Analyse customers past preferences in concurrent modes
  • Notifications on subscription recommendations
  • Customer satisfaction service follow-up

Pricing Info

Contact OBS for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Spice Net, CityOnline, Streaming Media

Integrations

OBS integrates with the following business systems and applications:

  • Infomir
  • Verimatrix
  • Cubiware
  • Airspan
  • Novel Super TV
  • Beenius
  • Free Radius
  • PayPal
  • DalPay
  • GlobalPAY
  • NETELLER
  • TigoPesa
  • Tigo
  • Korta
  • EVO Payments

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

OBS (Open Billing System) is a Subscription Billing and CRM solution designed to helps enterprises graduate from legacy order-to-cash process to a streamlined and automated billing.

Company Email

info@openbillingsystem.com

Contact No.

Company's Address

8th APPB Lane,Kondapur,
Hyderabad, Andhra Pradesh, 500081
India

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 85%

Pricing

Starting from $22

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

Pricing Info

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens

Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Guide your web visitors and nurture them to become leads and make more conversions.

Company Email

sales@customericare.com

Contact No.

Company's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland

NetSuite ERP

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Accounting

  • Audit Trail Visibility
  • Order-to-Cash
  • Procure-to-Pay
  • Tax Management

Billing Management and Invoicing

  • Core HRIS
  • Financial Planning
  • Flexible Billing Scheduling
  • Human Capital Management
  • Incentive Compensation Management
  • Integrated Process Workflow
  • NetSuite TribeHR
  • Payroll Services
  • Recurring Revenue Management
  • Revenue Recognition Management
  • Shipping & Fulfillment

Pricing Info

NetSuite ERP pricing is offered on by quote basis. Please contact the company to get a customized quote for your business needs. NetSuite ERP’s enterprise pricing depends on modules, number of users per month, and add-ons.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Xerox, Siemens, Cisco

Integrations

NetSuite ERP provides the below integration options:

  • Can integrate with your existing web and CRM investments
  • NetSuite CRM
  • NetSuite Ecommerce
  • NetSuite Professional Services Automation (PSA)

NetSuite also integrates with leading third-party solutions including:

  • Birst
  • Bronto
  • ClickSoftware
  • com
  • Dell Boomi
  • Epay

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A tool that offers complete financial management features that match a growing or changing business with real-time visibility for better decisions.

Company Email

info@netsuite.com

Contact No.

Company's Address

2955 Campus drive, suite 100
San Mateo, CA 94403-2511
USA

Product Comparisons

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Comparision

You don’t want only a broad range of functionalities and flexible pricing packages from a credible CRM Software. Almost as significant as key features is a trustworthy customer support. You want to make sure that when you have any questions about OBS or CustomerICare, or you face some problems, or perhaps you’ll need to ask for a specific update or functionality useful to your company you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to profit from individual training or at least an FAQ you can use.

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