8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Interactive Voice Response Menu (Multi-Level)
- Call Recording
- Call Queuing
- Business SMS
- Secured Call Conferencing Room
- International Numbers
- Unlimited Calls to selected countries
- Salesforce Integration
- ZenDesk Integration
- Google Contacts Integration
- MailChimp Integration
- Number Porting
- Voicemail
- Voicemail-to-Email
- Click-to-Call
- Fax-to-Email
- Professional Voice-over Recording
- Local Numbers/DDI
- Welcome Message
- Call Waiting
- Call Conference (3-ways call)
- Call Forwarding (Find Me / Follow Me)
- Call Divert
- Call Transfer (Multi-steps)
- Call Transfer (Blind – 1 step)
- Transfer Bounce Back
- Call Parking
- Call Tracking
- Call Barring
- Call Blocking
- Call Whisper
- Call Groups
- Hunt Groups
- International User Localization
- Distinctive Ring Tones
- Live Reports
- Contact Management
- Backup Call
- Paging or Public Announcement
- Online Portal
- Import Contacts
- Chrome App
- Softphone for PC, MAC and Mobile
- Mobile App
- SIP Trunks Connection
- Remote Worker Mobility
- Real-Time Billing
- Multi Location Deployment
- HD Call Quality
- Call Centre Functionality
Pricing Info
Pricing Info
NUACOM offers 5 SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
- Call Logs, Reports, and Analytics
- Call Queues, Call Groups, and Ring Strategy
- 3-way Call Conference
- Smart Call Transfer
- Automatic Forward Calls to Mobile
- Voicemail-to-Email
- Call Pick Up
- 20+ Standard Features
- 10 Concurrent Calls per Account
- All features included in the Cloud UC Light Plan
- Calls to the USA, Canada, UK, and other 17 countries
- IVR for Greeting Message and Call Routing
- Call Recording
- Business Hours
- 30+ Features
- All features included in the Cloud UC Pro Plan
- Salesforce Integration
- Zendesk Integration (Beta)
- Zoho Integration (Beta)
- Zapier Integration
- HubSpot, Pipedrive, ActiveCampaign Integration
- Live Calls Wallboard and Live Call Monitoring
- Secured Call Conferencing Room
- Unlimited Calls to Mobile and Landline (in certain countries)
- 30+ Features
- Dedicated Account Manager
- Enterprise SLA
- Includes Enterprise Hardware
Integrations
Integrations
NUACOM integrates with the following business systems and applications:
- Salesforce
- OneDrive
- Google Contacts
- Mailchimp
- Trip Advisor
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AutoKey, TheLogoShop, House of Finance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
NUACOM is an All-in-One Featured Business Phone System designed for all business types and sizes, enabling them to improve business communication with a robust feature set.
Company Email
info@nuacom.ie
Contact No.
Company's Address
Block B, Maynooth Business Campus,
Maynooth, Co. Kildare,
Ireland
NUACOM Comparisons
Popular NUACOM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
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