What is better NUACOM or Talkdesk? It’s a good idea to use our scoring system to give you a general idea which Communications Software product is better for your business. For overall product quality, NUACOM received 8.0 points, while Talkdesk gained 8.4 points. At the same time, for user satisfaction, NUACOM scored 100%, while Talkdesk scored 100%.
Details about their characteristics, tools, supported platforms, customer support, plus more are given below to give you a more precise analysis. Remember to get only the functions your company needs so you don’t waste cash for features that you won’t be using.
We know that not all people have enough time to try out dozens of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Communications Software category are: monday.com, RingCentral, Slack.
NUACOM offers 5 SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Cloud UC Light – €4.99/user/month
Call Logs, Reports, and Analytics
Call Queues, Call Groups, and Ring Strategy
3-way Call Conference
Smart Call Transfer
Automatic Forward Calls to Mobile
Voicemail-to-Email
Call Pick Up
20+ Standard Features
10 Concurrent Calls per Account
Cloud UC Pro – €9.99/user/month
All features included in the Cloud UC Light Plan
Calls to the USA, Canada, UK, and other 17 countries
IVR for Greeting Message and Call Routing
Call Recording
Business Hours
30+ Features
Cloud UC Unlimited – €39.99/user/month
All features included in the Cloud UC Pro Plan
Salesforce Integration
Zendesk Integration (Beta)
Zoho Integration (Beta)
Zapier Integration
HubSpot, Pipedrive, ActiveCampaign Integration
Live Calls Wallboard and Live Call Monitoring
Secured Call Conferencing Room
Unlimited Calls to Mobile and Landline (in certain countries)
NUACOM integrates with the following business systems and applications:
Salesforce
OneDrive
Google Contacts
Mailchimp
Trip Advisor
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AutoKey, TheLogoShop, House of Finance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NUACOM is an All-in-One Featured Business Phone System designed for all business types and sizes, enabling them to improve business communication with a robust feature set.
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Please note that even though both NUACOM and Talkdesk may provide a top quality range of features every service might be created for a different business size. If you are studying different apps you may want to pay attention to a company type they are catering to. Specific functionalities could scale up with no problem for huge enterprises but if you have a small or mid-sized business it’s usually more sensible to refrain paying for customized features that you may never have a chance to use.
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