What is better NinjaOne (Formerly NinjaRMM) or Predictive Dialer? To successfully get the most useful and productive Customer Support Software for your company, you have to compare products available on the market. For example, here you can match NinjaOne (Formerly NinjaRMM)’s overall score of 8.6 against Predictive Dialer’s score of 8.0. You may also review their general user satisfaction: NinjaOne (Formerly NinjaRMM) (93%) vs. Predictive Dialer (100%).
What’s more, you can evaluate their pros and cons feature by feature, including their offered terms and costs. By comparing products you are sure that you pick the right software for your needs. It goes without saying you must understand your unique needs to realize which solution meets those needs.
We know that not all people have enough time to try out a large number of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
It may not always be sufficient to just compare NinjaOne (Formerly NinjaRMM) and Predictive Dialer against one another. Even though specific functionalities, pricing plans and user experience are all important and should be included when making a final decision, you should also pay attention to the recognition and awards won by each software. In many cases a less popular solution may turn out to be an excellent choice that was distinguished with industry awards such as our Great User Experience Award which reveals that in spite of limited market presence it’s a significant rival to the solutions that rule the market.
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