What is better NinjaOne (Formerly NinjaRMM) or OptiTune? It’s easy to our scoring system to help you get a general idea which IT Asset Management Software product is better for your business. For overall product quality, NinjaOne (Formerly NinjaRMM) received 8.6 points, while OptiTune earned 7.7 points. At the same time, for user satisfaction, NinjaOne (Formerly NinjaRMM) scored 93%, while OptiTune scored 100%.
Specifics of their features, tools, supported platforms, customer support, plus more are given below to help you get a more precise analysis. Remember to get only the features that you need so as not to waste resources for functions which are redundant.
We realize that not all companies have the time to scrutinize a large number of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: Freshservice, Zendesk, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
OptiTune offers a single enterprise pricing plan which you can avail by purchasing its enterprise client edition license through an annual or monthly subscription. Here are the details of the plan:
OptiTune Enterprise Edition
$23.40/computer/yr. – billed annually
$1.95/computer/mo. – billed monthly
Includes cloud hosting at https://manage.opti-tune.com
Free, USA based technical support available over phone or email. There are no per incident charges for technical support.
Free upgrades to the latest version. We will never charge you for an upgrade while you own a valid license.
Free use of the OptiTune cloud-based servers at https://manage.opti-tune.com which are maintained by Bravura Software.
When you purchase 50 or more valid client licenses, you can also install the OptiTune Management Server on your own hardware or cloud server.
OptinTune supports integration with popular anti-virus applications. In addition, its application deployment capabilities can be extended to custom installation programs.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Softfrog Program Inc., TEKUX Inc., Technology Solutions Midwest
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use and elegant IT management software that permits IT administrators and teams to remotely manage and support multiple computers from any location and device, streamline their patch management workflows, protect endpoints from malware infestations, and monitor the performance of their computers and servers.
Both NinjaOne (Formerly NinjaRMM) and OptiTune were reviewed by a team of reliable B2B experts who prepared a detailed examination of all core aspects of every service. Their total rating was calculated using our unique SmartScore system that provides an individual partial score to every component such as: main functionalities, client support, mobile support, security, customer satisfaction and market presence. Here at FinancesOnline we realize useful features are not the only factor important to a business so we do our best to pay attention to all sides of a app before giving it a final score.
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