Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Access From Anywhere
- Remote Assistance and Remote Connect
- Patch Management
- Application Deployment
- Monitoring and Alerting
- Endpoint Protection
- Monitor Performance
- Complete Inventory
Pricing Info
Pricing Info
OptiTune offers a single enterprise pricing plan which you can avail by purchasing its enterprise client edition license through an annual or monthly subscription. Here are the details of the plan:
OptiTune Enterprise Edition
- $23.40/computer/yr. – billed annually
- $1.95/computer/mo. – billed monthly
- Includes cloud hosting at https://manage.opti-tune.com
- Free, USA based technical support available over phone or email. There are no per incident charges for technical support.
- Free upgrades to the latest version. We will never charge you for an upgrade while you own a valid license.
- Free use of the OptiTune cloud-based servers at https://manage.opti-tune.com which are maintained by Bravura Software.
- When you purchase 50 or more valid client licenses, you can also install the OptiTune Management Server on your own hardware or cloud server.
Integrations
Integrations
OptinTune supports integration with popular anti-virus applications. In addition, its application deployment capabilities can be extended to custom installation programs.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Softfrog Program Inc., TEKUX Inc., Technology Solutions Midwest
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use and elegant IT management software that permits IT administrators and teams to remotely manage and support multiple computers from any location and device, streamline their patch management workflows, protect endpoints from malware infestations, and monitor the performance of their computers and servers.
Company Email
sales@bravurasoftware.com
Contact No.
Company's Address
Bravura Software, LLC
Redmond, WA 98073
USA
OptiTune Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
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When you pick a software that you believe will be an actual asset for your team you shouldn’t just limit yourself to what experts have to say about it. Very often individual experience with the app will vary, depending on your own goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every app to give you a quick overview of how real users of OptiTune and Freshservice rate their experience with the solution. Our algorithm is based on detailed analysis of product mentions on other websites, social media and blogs, so you will get a complete and credible picture of what other people think about every app. In this case OptiTune got a total satisfaction rating at 100% while for Freshservice 97% of users express they had a positive experience with it.
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