What is better ngDesk or Teleduce? You can use our scoring system to give you a general idea which CRM Software product is better for your company. For overall product quality, ngDesk attained 8.0 points, while Teleduce received 8.0 points. Meanwhile, for user satisfaction, ngDesk scored N/A%, while Teleduce scored N/A%.
Information regarding their features, tools, supported platforms, customer service, etc. are provided below to give you a more correct assessment. Keep in mind to get only the functions your company needs so as not to waste cash for functions that you won’t be using.
If you need to quickly decide on the optimal Customer Service Software according to our review team we suggest you check out one of these solutions: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Twitter
Facebook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
You don’t want only a broad array of features and adjustable pricing packages from a popular CRM Software. Almost as important as main features is a top-notch customer support. You want to guarantee that if you have any questions about ngDesk or Teleduce, or you run into a problem, or maybe you’ll need to request a specific change or feature useful to your company you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to profit from personal training or at the very least a knowledge base you can use.
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