What is better ngDesk or Pipedrive? A sensible way to choose the right CRM Software product for your organization is to compare the solutions against each other. Here you can compare ngDesk and Pipedrive and see their functions compared in detail to help you pick which one is the superior product.
Also, you can examine their overall ratings, such as: overall score (ngDesk: 8.0 vs. Pipedrive: 9.4) and user satisfaction (ngDesk: N/A% vs. Pipedrive: 100%). Examine their differences and similarities and find out which one outperforms the other. Moreover, imagine what your business will be in years to come; will your company outgrow the app in the next couple of years?
Our experts made sure to prepare reviews of all popular Customer Service Software products available out there, but among them these three deserved our special attention: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Twitter
Facebook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
You don’t want just a wide set of features and scalable pricing packages from a credible CRM Software. Almost as crucial as key features is a top-notch customer support. You want to guarantee that if you have any questions about ngDesk or Pipedrive, or you run into a problem, or perhaps you’ll need to ask for a specific change or feature beneficial to your business you can count on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you can profit from personal training or at the very least an FAQ you can use.
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