What is better ngDesk or Close? There is a wide range of CRM Software products out there today. The best way to find out which product fits your needs best is to evaluate them side by side. For instance, here you can compare ngDesk and Close for their overall score (8.0 vs. 8.7, respectively) or their user satisfaction rating (N/A% vs. 100%, respectively).
You can even compare their features and pricing stipulations and other useful facts below. When matching products make sure you compare their similar functions and mark their differences to get a clearer picture of both deals. Likewise, bear in mind to check non-core features such as security, backup, ease-of-use, and customer support.
People who want to save some time or want a Customer Service Software recommendation from our team might want to investigate these top choices for this year: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Twitter
Facebook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
Close provides four enterprise pricing plans designed to help businesses leverage the power of the Close platform without going beyond budget. Choose annual billing to save up to 35%. Users may also opt for a solo plan.
Please pay attention to the fact that even though both ngDesk and Close may have an excellent range of features every solution might be aimed at a different business size. If you are analyzing various solutions you may want to give some attention to a company size they are aimed at. Some features could scale up with no problem for large enterprises but if you own a small or mid-sized company it’s frequently more sensible to refrain paying for customized functionalities that you may never have a chance to use.
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