What is better ngDesk or Jotform? The ideal CRM Software is a service that can handle your company’s specific requirements. You can find which choice works best for your enterprise if you examine numerous products before you decide which one is the best.
As an example, ngDesk and Jotform are scored at 8.0 and 9.0, respectively, for general quality and performance. Similarly, ngDesk and Jotform have a user satisfaction rating of N/A% and 100%, respectively, which shows the general response they get from customers. Even better, talk to an existing client of the software and ask for their feedback concerning the software in question.
At this time, the best solutions in our Customer Service Software category are: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Twitter
Facebook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
Jotform offers five SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Starter – Free
100 Monthly Submissions
SSL Secure Submissions
Receive 10 Payments
100 MB Available Space
5 Forms
100 Fields Per Form
1,000 Monthly Form Views
500 Total Submission Storage
Unlimited Reports
Bronze – $39/month
1,000 Monthly Submissions
SSL Secure Submissions
Receive 100 Payments
1 GB Available Space
25 Forms
250 Fields Per Form
10,000 Monthly Form Views
10,000 Total Submission Storage
Unlimited Reports
Silver – $49/month
2,500 Monthly Submissions
SSL Secure Submissions
Receive 250 Payments
100 GB Available Space
50 Forms
500 Fields Per Form
100,000 Monthly Form Views
25,000 Total Submission Storage
Unlimited Reports
Gold – $129/month
100,000 Monthly Submissions
SSL Secure Submissions
Receive 1,000 Payments
100 GB Available Space
100 Forms
1,000,000 Monthly Form Views
100,000 Total Submission Storage
Unlimited Reports
Enterprise – by quote
Unlimited Everything
Multi-user Platform
User Management
Dedicated Server
Server Administration
Full Compliance with Country-Specific Data Residency Requirements
Custom Domain
White Labeling
Shared Access to Forms and Submissions
Service Level Agreements (SLA)
Priority Real-Time Support
Real-Time Zoom Sessions with Customer Success Team
Jotform integrates with more than 100 business systems and applications, including software for analytics and reporting, CMS, CRM, project management, payment processing, and file sharing. Here are some of them:
Asana
monday.com
Google Analytics
W3Counter
IFTTT
Zapier
Weebly
Joomla
Dropbox
Salesforce
PayPal
Stripe
Square
Freshbooks
Slack
Zoom
Google Drive
WebHooks
Airtable
Microsoft SQL Server
HubSpot
Zoho CRM
Authorize.Net
AWeber
Egnyte
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, BBC, Uber
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
JotForm is a professional, fully-featured mobile form builder for companies and individuals. This user-friendly and intuitive forms builder is known for its capability in helping create innovative and personalized forms for various purposes using its smart drag-and-drop forms editor. It also allows automatic synchronization of updated forms.
In the event you are still having doubts about which software will perform best in your case it might be a sound idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular each software is and how large is its online presence.For instance, if you check ngDesk LinkedIn profile you’ll find out that they are followed by 10 users. In case of Jotform the number of followers on their LinkedIn page is 534.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
