Nicereply
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced response collection (email, web, popup, web widget)
- Advanced skip logic
- Complete survey branding control
- Cross tab reports
- Enhanced security (HTTPS/SSL)
- Export survey results (SPSS, Excel, csv)
- Integration
- Mobile surveys
- Multi-language support (right-to-left, unicode)
- Multi-user support
- Online and mobile surveys, questionnaires, tests and forms
- QR codes
- Real-time reports
- Slack integration
- Zendesk integration
Pricing Info
Pricing Info
SurveyLab offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Starter – $49/month or $490/year
- Unlimited questions
- 1000 responses / month
- Skip logic
- CSV
- Standard online survey functionality, including question logic and graphical reports
Advanced – $99/month or $990/year
- Unlimited questions
- 2500 responses / month
- Skip logic
- CSV, Excel, SPSS
- Survey branding
- For small companies
- Enhanced online survey functionality, including survey report filters and data export
Professional – $249/month or $2,490/year
- Unlimited questions
- Unlimited responses
- Advanced skip logic
- CSV, Excel, SPSS, PDF, PowerPoint
- Survey branding
- Ssl / https security
- 3 users
- Priority support
- Zapier integration
- For professionals and mid-size companies. Best for group work
- Multi-user support, SSL/HTTPS, branded surveys
Enterprise – By quote
- Unlimited questions
- Unlimited responses
- Advanced skip logic
- CSV, Excel, SPSS, PDF, PowerPoint
- Survey branding
- SSL / HTTPS security
- 5+ users
- Dedicated support
- API & integration
- On-demand development
- Survey panel
- White label
- On-premise
- For big companies and demanding users
- Tailored solutions including API, system integration and on-demand development
Integrations
Integrations
SurveyLab integrates with the following business systems and applications:
- MyPanelLab
- Salesforce
- Zendesk
- Zapier
- Slack
- Livechat
- Cint
- Dynata (ResearchNow/SSI)
- Sona Systems
- SALESmanago
- PrestaShop
- Dropbox
- Custom CRM tools
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes, Deutsche Bank, Abbott, Dropbox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SurveyLab is a professional online survey software solution that can be used by businesses of any kind and size.
Company Email
sales@surveylab.com
Company's Address
7 Points Ltd.
KEN Av. 36 / 112B
02-797 Warsaw
Poland
SurveyLab Comparisons
Popular SurveyLab Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customers can rate and comment on emails from you
- Detailed API
- Detailed statistics on ratings
- Integration with help-desk systems
- Redirecting to arbitrary website after rating
- Simple customization of rating page
Pricing Info
Nicereply offers three plans and a 30-day free trial on all accounts:
Mini
- $49/month
- 100 ratings received
Start
- $99/month
- 250 ratings received
Grow
- $199/month
- 1000 ratings received
Business
- $299/month
- 2500 ratings received
Integrations
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
- A unique ticket ID in ticket URL
- It has unique identifiers for agents, e.g. jack-daniels or 348592
- It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Nicereply Comparisons
Popular Nicereply Alternatives
You should keep in mind that even though both SurveyLab and Nicereply may have a reliable set of features each service could be created for a different company size. If you are comparing features you should pay attention to a business type they are meant for. Some functionalities may scale up effectively for large enterprises but if you have a small or mid-sized business it’s frequently more sensible to avoid paying for customized features that you might never use.
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