What is better SurveyLab or Birdeye? When scouting for the ideal Survey Tools for your enterprise it is recommended that you evaluate the functions, rates, and other essential info concerning the product and vendor. Here, you are able to see the parallels and disparities between SurveyLab (overall score at 8.4 and user satisfaction at N/A%) and Birdeye (overall score at 9.0 and user satisfaction at 97%).
You can also examine their particulars elements, for example services, plans, rates, terms and conditions, etc. What is more, read the terms thoroughly for information on hidden costs, such as, installation, independent customer service, upgrade fees, cloud storage fees, and others.
People who don't have much time or could use a Survey Tools recommendation from our team may want to try out these top choices for the current year: Sogolytics, Alchemer, Qualtrics Research Core.
SurveyLab offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Starter – $49/month or $490/year
Unlimited questions
1000 responses / month
Skip logic
CSV
Standard online survey functionality, including question logic and graphical reports
Advanced – $99/month or $990/year
Unlimited questions
2500 responses / month
Skip logic
CSV, Excel, SPSS
Survey branding
For small companies
Enhanced online survey functionality, including survey report filters and data export
Professional – $249/month or $2,490/year
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
Ssl / https security
3 users
Priority support
Zapier integration
For professionals and mid-size companies. Best for group work
Multi-user support, SSL/HTTPS, branded surveys
Enterprise – By quote
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
SSL / HTTPS security
5+ users
Dedicated support
API & integration
On-demand development
Survey panel
White label
On-premise
For big companies and demanding users
Tailored solutions including API, system integration and on-demand development
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
You shouldn’t count on just a wide array of useful tools and flexible pricing plans from a credible Survey Tools. Almost as important as key features is a trustworthy customer support. You want to make sure that if you have any questions about SurveyLab or Birdeye, or you run into a problem, or maybe you’ll need to request a certain revision or functionality beneficial to your business you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. It’s also a big plus if you are able to enjoy individual training or at least an FAQ you can use.
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